In this position, you will empower and motivate our residents and participants to achieve their personal goals and gain greater independence, which will support them in reintegrating into the community. You will provide tailored support to the individuals needs through a recovery model. In the role, you will provide a flexible service which is responsive to individual needs, and to meet the needs of our commissioners and other stakeholders.

Flexible Contract - Zero hours

Shifts: Monday to Sunday including evenings and bank holiday working and a variety of early, mid and late shifts.


Focus Project is a recovery and wellbeing service for men, aged 18-65, with a diagnosis of severe and enduring mental ill health with forensic background and additional complex needs including substance misuse, and other physical health issues. Focus serves as a pathway to SLaM patients who are ready for discharge into the community. We work in an integrated manner with the Lambeth Community Forensic Team to support clients through their journey to recovery. The service provides wrap around service to clients for up to 2 years or more, assisting their move on to lower-supported or independent housing.

Focus Project is based in Lambeth across six sites. We offer high, medium and low supported accommodation to clients. 


The Social Interest Group (SIG) believes that good care and support make for better lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation, providing thousands of people with good-quality support and care in a range of residential, drop-in centers, community floating support settings (including in peoples own homes), probation settings and people who are in hospital awaiting discharge. We currently do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!


We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.


  • Develop and sustain therapeutic relationships with our Residents and Participants (R&P), which includes practical and emotional support.
  • Support our R&P's with relevant skills, experience, networks, and training to prepare them for resettlement into semi/independent living.
  • Support our R&P's with various personal needs as required. 
  • Participate in, and encourage R&Ps to participate in the running and development of projects, initiatives, training and volunteering.
  • Support a caseload of Residents and Participants (R&P), contribute to the development of support plans, risk assessments and reviews.
  • Identify resident activity needs and wishes through assessments, observations, and discussions.
  • Ensure R&Ps  understand their rights and responsibilities, with access to the right tools and resources to support them back into society and build networks.
  • Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
  • Attend appointments and other meetings as required with residents.
  • Provide advice, guidance, and support, including life skills training.
  • Develop strong internal and external relationships.
  • Assist the service manager in managing health, safety, maintenance, rent/charge collections, arrears and void control for the service. 
  • Admin duties will vary, including using our Salesforce Inform system to update records ongoing, and maintain medication administration records.
  • Other duties may include but not limited to, maintain clean and tidy offices and communal areas, removing rubbish, support to clean residents' rooms,  reporting repairs.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 


What we are looking for:

  • IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
  • Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
  • Understanding of the housing and social needs of people with multiple and complex needs
  • Able to influence and negotiate positive outcomes with others

What we would like, but not essential:

  • Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
  • Experience of providing housing support and a practical assistance within a residential or outreach support role
  • Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals

Further details of the responsibilities and key criteria can be found in the JDPS attached.


Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right


Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, please email recruitment@socialinterestgroup.org.uk 

Apply Now