Recovery Worker

ABOUT THE ROLE

We're recruiting a Recovery Worker to join the team in Croydon in a 27 bed residential property which specialises in forensic mental health, complex needs and dual diagnosis. The team offers  psychologically-informed housing and resettlement support that comes with additional help for individuals’ specific needs. Our forensic mental health step-down services consist of four individual sites which cater for high and medium support for both, men and women.

You will play a vital part to the team in contributing to the successful rehabilitation and reintegration of our residents/participants into the community. You will provide pathways, support and appropriate interventions that will enable successful resettlements, for more safer, integrated communities.

You will provide personalised and one to one support which is unique and personable to meet our resident/participant needs and those of the service.

Shift Pattern: 37.5 hours per week on a rota which can vary Monday to Sunday including bank holidays. Shifts can be between 8:00 - 20:30. We are a 24/7 staffed service.

Benefits and Non-Contractual Perks

• 25 days of annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash benefits, including discounted gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling services
• Reflective Practice sessions with an external therapist to support Mental Health and Wellbeing
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma, and make our communities safer, we would love to hear from you!

ABOUT YOU

If you are a team player, driven to provide high-quality care and support, we want to hear from you! We are looking for an effective communicator who can build rapport with diverse individuals, respecting equality, diversity, and inclusion. You will be compassionate, supportive, and empowering, able to form positive and motivational relationships. 

What we are looking for:

• Experience of working with people of complex backgrounds 
• IT proficiency, ability to learn new software programs, and basic Microsoft experience
• Understanding of the housing and social needs of people with multiple and complex needs
• Ability to influence and negotiate positive outcomes

What we would like, but not essential:

• Appropriate professional qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice or professional equivalent
• Experience providing housing support and practical assistance in residential or outreach support roles
• Experience creating co-produced support plans, providing appropriate interventions, and liaising with other professionals

KEY RESPONSIBILITIES

•  Act as a Recovery Worker for a caseload of Residents and Participants (R&Ps), contributing to the development of support plans, risk assessments, and reviews.
• Provide advice, guidance, information, and life skills training to R&Ps.
• Conduct welfare checks to ensure smooth service operation.
• Ensure R&Ps understand their rights and responsibilities and have access to the necessary tools and resources for community reintegration, including support with welfare benefit claims and signposting to appropriate services.
• Develop and maintain strong relationships with internal and external stakeholders and agencies.
• Support R&Ps with medication management.
• Assist with health and safety and other site-related maintenance and management.
• Perform various administrative duties as required.

Other responsibilities may be required from time to time and will be expected to be performed within the capability and level of the position.

Further details of the responsibilities and key criteria can be found in the attached JDPS. 

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values—ambition, empowerment, transparency, and inclusivity—drive everything we do. Our mission is to empower marginalized individuals by building powerful partnerships and creating innovative solutions that bridge gaps in provision, aiding in recovery, reablement, and resettlement.

As a not-for-profit organization, SIG provides high-quality support and care to thousands of people in residential settings, drop-in centers, community floating support settings (including people's homes), probation settings, and hospitals awaiting discharge. We operate across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference, adhering to high standards and both external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: [Theory of Change](https://socialinterestgroup.org.uk/)

ADDITIONAL INFORMATION

Please note that this job advert may close early due to ongoing application screening. We advise applying as soon as possible to ensure your application is considered at the early stages.

For further details on our company policies, including Gender Pay, Equality and Diversity, Company Benefits, and our Candidate Privacy Policy, please visit our website.

For recruitment-related inquiries or support with your application due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call us on 020 3668 9270.