Support Mentor

ABOUT THE ROLE 

Are you ready to make a real difference in the lives of those in need? We are seeking a dedicated Support Mentor to join our service in Kensington and Chelsea (RBKC). RBKC services specialise in supporting people with multiple needs, accommodation and community-based support. We help people that struggle with daily living, mental illness, substance and alcohol abuses, homelessness or offending backgrounds by providing them with support to overcome difficulties existing because of their life circumstances.

We are looking for motivated and compassionate individuals who are willing to work flexibly to meet the  needs of this complex client group. Successful candidates will work in close partnership with the local authority and street outreach teams.

Rota: 37.5 hours per week, Monday to Sunday on a rota system, including early, day and late shifts. 

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

You will be driven to provide high quality, effective and person-centred support to others. You will thrive when working as part of a team, be an effective communicator, and able to build long term purposeful relationships with people from different backgrounds, respecting and embracing equality, diversity, and inclusion. You will be compassionate, supportive, and empowering to others, comfortable working in a fast-paced and constantly changing environment

What we are looking for:

• Experience of working with people of complex backgrounds and/or a good understanding of the sector 
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs 
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents  
• Understanding of the housing and social needs of people with multiple and complex needs 

What we would like, but not essential:

• Experience creating co-produced support plans and providing appropriate interventions for residents/participants and liaising with other professional 
• Experience in providing housing support and practical assistance within a residential or outreach support role 
• Appropriate professional qualification: NVQ/Diploma Level 2 in Health & Social Care/Psychology/Community Justice or professional equivalent 

OVERVIEW OF KEY RESPONSIBILITIES

• Support residents/participants to achieve their desired goals/outcomes for example the contribution and development of support plans, risk assessments, reviews, case meetings. 
• Ensure service responsibilities and requirements are carried out effectively. For example carry out welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery. 
• Develop, participate in, and encourage residents/participants to participate in the running and development of various projects and activities. 
• Support with creating a welcoming, psychologically informed home environment for residents and participants, ensuring a continuous focus on safety, health, and wellbeing.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Further details of the role, responsibilities and key criteria can be found in the JDPS attached.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. 

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call us on 020 3668 9270

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.