Training Facilitator (3 months Fixed Term)

ABOUT THE ROLE

We have an exciting opportunity for a Training Facilitator to join our Talent Development team which is part of the wider People and Culture Team at SIG! You will oversee our specialised training programmes for our staff, residents, participants, and external partiies. You will support in identifying training needs, creating training materials, and delivering training programmes in a variety of settings including face to face, virtual, and a mix! 

Some of the courses that you may deliver can include: De-Escalation, Conflict Management, Team Building, Grief and Bereavement, Housing/Independent Living, Employability, Confidence and Self Esteem, and Resilience. Ideally you would have previously attended one of these trainings or been involved in the management and delivery of this. You will support in the full scale activities from research, to curriculum building, to delivery. 

We are looking for someone who has proven experience and great knowledge of what staff in a care setting need to be successful, and what residents and participants in a care setting need. Plus, we need someone who can enable people, make information come to life, and be engaging and positive all day long. If you feel like this describes you why not look at the full job description? 

Shift Pattern: 37.5 hours per week, Monday to Friday with regular travel to services and our central office (Minimum 2 visits per week), WFH on remaining days. Please note this is a 3 month fixed term contract.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

What are we looking for?

• Knowledge and experience within the capacity of a similar type of organisation with a similar portfolio of training needs and services
• Experience in training others in a similar capacity
• IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook. Able to learn and deliver training on new programs
• Ability and willingness to learn training programme content and requirements, then confidently deliver this to others
• Ability and willingness to attend regular visits to our different service locations
• Knowledge of Equality, Diversity, and Inclusion, being able to apply this to activities and share knowledge and best practice with others
• Ability to create an open and safe environment for the full learning experience 
• Ability to simplify theoretical concepts to applied learning 
• Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment

What would we like, but not essential?

• Previous experience in participating in similar courses
• Previous experience in a similar size and type of organisation 
• Knowledge of the health and social care sector or similar environment, particularly from a training compliance point of view

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

OVERVIEW OF KEY RESPONSIBILITIES

Project Management of Training Cycle

• Identify needs from the needs analysis and determine priority areas of skills gaps and development of specific content.
• Assist in creating original content, including but not limited to all exercises, handouts, and support materials. Collate data, improve, and update training content as necessary on a regular basis.

Curriculum Management 

• Support with the development of training programmes and curriculums that address specific organisational needs and contractual obligations. 
• Develop all training content by conducting research and evaluation, then implementing findings to continuous improvement. 
• Develop all course materials in house, including booklets, handouts, and posters.

Programme Delivery

• Adapt training and programmes to different learning needs and styles, using different delivery techniques for example combination of face to face, virtual, blended, and recorded courses.
• Responsible for co-management of schedule of training sessions and pre-course administration. 
• Responsible for post training contact and evaluation with course participants, including those with external partners.

Programme Evaluation

• Responsible for collating training feedback and monitoring performance. Use feedback for continuous improvement of course materials and delivery.
• Utilise feedback platforms as appropriate, evaluate findings, and manage responses as necessary.
• Create and manage reporting as required for internal and external purposes, including listing progress, actions, and performance reports.

External Training

• Source and partner with a network of external and internal training providers, utilise resources and ensure all partners and organisations involved have an understanding of the organisational requirements.
• Manage client contract expectations and align external expectations to internal capacity and requirements, which fall within agreed costings and budget.
• Deliver to external partner expectations and provide correct information as required for the delivery. Liaise with them after for feedback and evaluation. 

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call us on 020 3668 9270