Relief Bank - Housing and Resettlement Worker (Luton)

ABOUT THE ROLE

We’re looking for Recovery Workers with experience working with people who have complex needs to support our service. You will be a part of the recovery network we provide to help individuals and families with complex needs back into the community.   We have two residential services in Luton and there will be opportunities across the different sites for work with the Resident and Participant groups in our service.

Rota: Flexible shift patterns.

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT THE SERVICE

Bridge House Luton delivers accommodation-based housing related support to homeless families in Luton. The service has 7 units of accommodation that can comprises of:

• Expectant mothers
• Mothers with up to two children under the age of 10 
• Single women aiming to have guardianship of their children

Our service is designed to work with families to gain the valuable skills required to end the cycle of homelessness and enable future independently sustained living. Support is provided in a flexible, individualised approach so that families can progress in a way that suits both parent and child’s needs whilst in a safe and stable environment. 

Assistance can range from basic interventions and guidance around resettlement and gaining/sustaining independent living to more intense support in areas such as 

• Domestic violence
• Offending / Ex-offending
• Mental health
• Substance use
• Parenting skills – Including Child Protection,  custody arrangements, mediation, supervised contact
• Safety in the home / family wellbeing.

Biscot House Luton delivers accommodation based/housing related support to single men aged 18+.  The service has 9 units of accommodation (including disabled access).

Our service aims to support those with Housing Support needs and low support needs such as:

• Mental health
• Learning disabilities
• Physical disabilities
• Substance use 
• Offenders / Ex-Offenders  

Biscot House provides a supportive base to gain the skills and confidence to secure and maintain appropriate future living in the community – this may be independent or long term supported accommodation. The assistance provided by Biscot House is led by the individual and varies from basic interventions and guidance around resettlement and gaining/sustaining independent living.

Biscot House provides support for clients to end the cycle of homelessness. Staff and residents work together to create a fun, vibrant and service user focused home, in which to develop vital skills and confidence to live in the community. 

ABOUT YOU

We are looking for someone who is driven to provide high quality care and support to others. You will be an effective team player who can communicate effectively with people from different backgrounds with respect of equality, diversity and inclusion. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive, and motivational relationships.

OVERVIEW OF KEY RESPONSIBILITIES

Bank Staff posts encompass key areas of responsibility, plus other duties:

• Resettlement and Support Practice
• Housing and Property Management
• Liaison with the local community
• Administration
• Health and Safety
• Equal opportunities

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
• Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
• Understanding of the housing and social needs of people with multiple and complex needs
• Able to influence and negotiate positive outcomes with others

What we would like, but not essential:

• Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
• Experience of providing housing support and a practical assistance within a residential or outreach support role
• Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, please email recruitment@socialinterestgroup.org.uk