Relief Bank - Housing and resettlement worker (Bedford)

ABOUT THE ROLE

As a Housing and Resettlement worker, you will report to the Deputy and/or Service Manager. You will carry out supported housing management duties within your role, providing professionalism, customer service, and a responsive service. You will maintain social contact and company with the residents to help enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improve their financial independence. 

Work Pattern: Flexible Shifts - Monday to Friday 9am to 5pm

ABOUT THE SERVICE

Our residential houses in Bedford are commissioned by Bedford Borough Council to deliver housing related support services for people with mental health problems.  The aim of our service is to provide a short term service to enable clients to recover, stabilise and manage their mental health, develop or rebuild their independent living skills, engage with other key services within the locality and access suitable intermediate or long term housing.

Our  properties offer a safe, peaceful and supportive living environment for individuals wanting to engage with support to increase their levels of independence.

Our support programme is led by the individual and co-ordinated with support staff and external agencies.  We work with our Service Users to create personalised support plans using the Recovery Star system and record and measure

• Management of mental health
• Physical health and self care
• Living skills
• Relationships
• Addictive behaviour
• Identity and self-esteem

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We're looking for someone who shares our values and passion for what we do, ideally a team player who can communicate effectively with others and build effective working relations. Someone who is confident working in the sector, and ideally has worked in a similar environment although this is not essential. We're looking for someone who is willing to be open to new challenges, use their own initiative to resolve problems, and think outside the box to support the residents we work with. The person we hire will respect all aspects of EDI, and be compassionate, supportive, and empowering to others.

OVERVIEW OF KEY RESPONSIBILITIES

• Act as a key support worker, supporting residents in various activities, this may include; support plans, creating smart objectives, leading events and activities, and other support tasks.
• Be involved in, and encourage participation in projects, social enterprise initiatives, training, volunteering and/or work experience.
• Provide advice, guidance, and information, as well as life skills training to residents.
• Carry out regular occupancy checks of the property.
• Support with managing health and safety, maintenance, rent collection for the property.
• Tenancy management will include all areas from signing new residents up, signing agreements, inductions, and general living support.
• Admin and other duties will vary.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Experience working with people of complex backgrounds, this can include ex-offenders, mental health, substance misuse, challenging behaviours, or you will have a good understanding of the sector and the needs required.
• IT proficiency; ability to learn new software, have basic Microsoft knowledge and experience.

What we would like, but not essential:

• Previous sector/industry experience.
• Appropriate professional qualification: NVQ/Diploma Level 2 in health and social care, community justice, or professional relevant equivalent.
• Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals.
• Experience of providing housing support and practical assistance within a residential or outreach support role.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, please email recruitment@socialinterestgroup.org.uk 

Closing Date

20-06-2025

Apply