Housing Support Worker

ABOUT THE ROLE 

We are looking for compassionate and dedicated Housing Support Workers who is passionate about supporting individuals to overcome challenges and achieve their goals. You will have experience working with people from diverse and complex backgrounds and a genuine commitment to making a difference in the lives of vulnerable people.

Synergy, Brent is a Housing Related Support (HRS) Service for a range of vulnerable people who have been or are at risk of homelessness. The age eligibility criteria for the service is adults between the ages of 18 to 60, who are identified to have low/medium support needs. Some of the needs we support are:

• Single homeless between ages of 18 to 60
• Socially excluded individuals
• Ex-Offenders
• People with substance misuse
• Mental Health (Low)
• Learning disability (Low/Medium)
• Women who have come from domestic abuse environments and situations who may need low level support as part of their resettlement following a move on from a refuge or other safe domestic abuse supported accommodation. 

Shift Pattern: 37.5 hours per week, Rota Monday to Friday, 08.00am-16.00pm, 09.00am-17.00pm & 10.00am-18.00pm 

ABOUT YOU

We are looking for a compassionate, empathetic, and proactive Housing Support Worker who is dedicated to supporting individuals facing complex challenges. You’ll bring experience in providing person-centred care and support, ideally within a housing, social care, or outreach setting. Your ability to build trust and form strong relationships will be key to helping participants achieve their goals, whether it’s recovery, reablement, or rehabilitation. 

WHY YOU WILL LOVE THIS ROLE 

This role offers the unique opportunity to make a direct and lasting impact on the lives of vulnerable individuals, helping them navigate their journey to recovery, reablement, and rehabilitation. As a Housing Support Worker at Social Interest Group (SIG), you will be part of a supportive, values-driven team committed to making a difference.

What are we looking for?

• Experience creating co-produced support plans and providing appropriate interventions for residents/participants and liaising with other professionals 
• Experience in providing housing support and practical assistance within a residential or outreach support role 
• Appropriate professional qualification: NVQ/Diploma Level 2 in Health & Social Care/Psychology/Community Justice or professional equivalent  

What would we like, but not essential?

• Experience of working with people of complex backgrounds and/or a good understanding of the sector 
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs 
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders 

What we offer

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call us on 020 3668 9270

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.  

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.